Technical Support

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Technical Support

From the very beginning, Buzon have lead the way in providing the very best technical solutions to meet all of your external flooring requirements.   Underpinning our extensive product range we have an equally extensive array of supporting materials to help you during design, specification and install.

From tailored CPDs to product-specific resources, including, videos, datasheets and calculators, you can trust that all your technical product requirements are just a few clicks away.

Prefer to pick up the phone? Sometimes a human conversation is just what you need to get the right answers. Our experts are always on call if you have any technical queries.

Resources Available

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Resource Centre

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Videos

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CPD Training

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BC Pedestal Calculator

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PB Pedestal Calculator

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DPH Pedestal Calculator

Find Resources by Query

We're happy to answer some of your frequently asked questions

WATCH THIS SPACE

Over the coming weeks we will be adding to this section to cover some of the most common topics of support.  We'll be answering them by linking through to relevant bits of content across our website, including:

  • Blogs
  • Installation Guides
  • Case Studies
As always please feel free to talk to contact us if you need assistance with your external flooring project.

How many pedestals do I need for my project?

The number of pedestals and accessories required will vary from project to project, dependent on the size of area to the type of finish, and of course site-specific challenges such as inclines, unusual shapes and obstacles.

If you are planning a project involving paving or decking, these guides will help you understand what is involved:

How Many Pedestals Do I need for My Paving Project

How Many Pedestals Do I need for My Decking Project

What pedestal range is right for my project?

All of our pedestal ranges share the same basic functions, however each range has features and accessories that make them better suited to some applications then others.

Read our guide to understand the characteristics of our ranges: 

What Pedestal Range Should I choose for my Project

 

 

Tell me more about slope correction

All of our pedestals are capable of dealing with inclines and creating level platforms for your chosen finish.  Some ranges have slope correctors built in to the head or the base of the pedestal but all pedestals have additional accessories that enable slope correction of at least 10%.  

Read our guides to find out more:

Why You Should be Thinking About Slope Correction

What Decking Pedestals are best for Inclined Terraces

 

 

What does B ROOF(t4) mean for architects and specifiers?

Buzon have both A and B fire-rated pedestals.  This fire-rating applies not just to the pedestals but all of their associated accessories.   But does that mean they are suitable for roof terraces that require B ROOF (t4) rating?

Read our guide to learn more about B ROOF (t4):

What does B ROOF(t4) mean for architects and specifiers?

If you are interested in leaning more about fire regulations and how they apply to external spaces, please contact us to arrange a CPD.

Download your
free guide to
Pedestals

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Who We Work With

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canary
balfour
Kier
AC PLC
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Careys
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bam
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Contact Us to Discuss Your Next Project

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For Expert Technical Advice Call +44 (0)20 8614 0874